Job Overview
- Handle client inquiries and service requests
- Coordinate with technical teams for resolution
- Maintain CRM records
Key Responsibilities
Handle client inquiries and service requests via phone and email.
Coordinate with technical teams for timely resolution.
Maintain CRM records and follow up on open tickets.
Prepare customer satisfaction reports.
Escalate critical issues to management.
Support warranty and AMC documentation.
Requirements & Qualifications
Bachelor degree in any field.
2+ years in customer support.
Excellent communication skills.
Proficiency in MS Office and CRM tools.
Ability to multitask and work under pressure.
What We Offer
Competitive Salary
Health Insurance
Training & Certs
Annual Flights
30 Days Leave
Career Growth
Hiring Process
Apply Online
Submit your application with CV.
Application Review
Our team reviews your background within 5 business days.
Phone Screening
A brief call to discuss your experience.
Interview
Meet the technical team.
Offer & Onboarding
Receive your offer and begin onboarding.
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